Terms and conditions
1. About PassDutch
PassDutch (passdutch.nl) is an online practice platform for the Dutch civic integration exams.
PassDutch
Burgemeester Van Leeuwenlaan 40-1, 1064 KV Amsterdam, the Netherlands
Chamber of Commerce (KvK) number: 86081411
Email: info@passdutch.nl
These terms apply to every use of the site and every purchase.
2. Not official exams
PassDutch is an independent practice platform. We are not affiliated with DUO, the IND or the Dutch government. Our questions resemble the exam but are not real exam questions. We do our best to keep everything correct and up to date, but we cannot guarantee that you will pass. Always check the government websites for the official rules.
3. Account
An account is personal. Keep your password secret. You are responsible for what happens with your account. We may block an account in case of abuse.
4. Price and payment
- Part of the practice material is free. Full access costs €9.95 for 30 days, as shown at checkout.
- It is a one-time payment. There is no subscription and no automatic renewal. After 30 days you can buy access again yourself.
- You pay via Mollie (for example iDEAL or credit card). After a successful payment you get access immediately.
5. Right of withdrawal
For online purchases you normally have a 14-day cooling-off period. PassDutch supplies digital content that is available immediately after payment. Before you pay, we ask for your explicit agreement that delivery starts immediately and that you thereby waive your right of withdrawal. After a successful payment you can therefore no longer withdraw from the purchase.
If the service does not work as promised because of a fault on our side, email us and we will find a solution together, such as extra days of access or a refund.
6. Availability
We do our best to keep the site available at all times, but cannot guarantee it. During maintenance or outages the site may be temporarily unavailable. If an outage lasts long, we will extend your access.
7. Liability
PassDutch is not liable for damage resulting from use of the site or errors in the practice content, nor for the result of your exam. If PassDutch is nevertheless liable, this is limited to the amount you paid for your most recent access. This does not apply in case of intent or gross negligence.
8. Intellectual property
The texts, questions, audio and design of PassDutch belong to us. You may use them to practise yourself. Copying, reselling or publishing them on another site is not allowed without our permission.
9. Privacy
How we handle your data is explained in our privacy policy.
10. Complaints
Do you have a complaint? Email info@passdutch.nl. We reply within 14 days.
11. Changes and applicable law
We may change these terms. A purchase is governed by the terms that applied at the time of payment. Dutch law applies to these terms. As a consumer you keep the protection that the law of your country of residence gives you.
Last updated: 15 November 2026